What's new
Changelog
September 10 2024
Time to uninstall
Filter customer lists by how long it takes a customer to uninstall an app
September 3 2024
Uninstall date
Filter customer lists by uninstall date
August 30 2024
Public Shopify information for leads and prospects
See public Shopify shop information for a customer when they have not yet installed any apps.
August 28 2024
Zapier Integration
Connect Zapier with Mantle to create or update Mantle customers from Zapier Zaps
August 26 2024
Added top plans by MRR report
View your top performing plans or compare a variety of selected plans based on their revenue contribution over at the MRR report page
August 24 2024
Page view analytics
Dive into page-level usage metrics such as average time on page, visits per user and top routes
August 24 2024
Retention reports
Reporting now includes revenue retention and subscription retention charts
August 24 2024
MRR change drilldown
From the MRR report, you can now view which customers have made changes to their subscription(s) during a specific period and what effect that has had on your MRR
August 21 2024
Platform sync progress indicator
On the settings page, see which platforms are still performing their initial syncs
August 17 2024
Process affiliate payouts to bank accounts
Affiliates of your programs can now enter their banking information and request that payouts are sent directly to their bank accounts
August 13 2024
One-time affiliate commissions
Create one-time commissions for affiliates. Reconciliate payments, create bonuses and reward affiliates for going above and beyond
August 5 2024
Customer session viewer
View all of a customer's previous sessions, broken down by individual user and the journey they took through your app during that session
July 30 2024
Web Analytics report
View both live and historical reporting around page views and user sessions, segmented by things such as top routes and merchant location
July 27 2024
Filter reports by customer segment
Most reports now have the ability to be filtered by customer segment
July 23 2024
Mantle Pixel
Drop a <script> tag into your app(s) to automatically track usage events such as page views and user sessions, with the added ability to send custom usage events.
July 22 2024
Filter the app event table and MRR reporting by plan
View app events and MRR reporting by app plan
July 22 2024
Mention team members in timeline comments
You can now mention and notify teammates of comments on customer's timeline by searching for them with the @ character.
July 22 2024
Affiliate name field for Hubspot
Contacts in your HubSpot now have the name of the affiliate who referred the customer available
July 18 2024
Dismissible banners on hosted billing
Added dismissible options for banner blocked on your hosted billing pages
July 18 2024
Pays on time
Ability to see whether a customer regularly pays their bill on time or not. Viewable on the customer page or filterable in customer lists
July 17 2024
Stripe Reporting (Beta)
Sync your Stripe account to get consolidated reporting for all your customers and revenue data
July 16 2024
Last 30 days of revenue
See the amount of subscription and usage-based revenue your customers have created from the past 30 days on the customer page and on customer lists
July 16 2024
New funnel events: first transaction, subscription frozen / unfrozen
Added first transaction, subscription frozen, and subscription unfrozen funnel events so you can analyze customer behaviour with these actions
July 15 2024
Hosted billing
Build fully responsive plan and account summary pages in minutes with Mantle's simple and customizable drag-and-drop page editor and UI components.
July 11 2024
Churn risk
Each app a customer has installed is given a prediction for whether they will churn in the next X weeks or not
July 11 2024
Subscriptions report improvements
You can now filter the subscriptions report customers list by date range and export the list
July 8 2024
OG tag support for affiliate page
Add support for Open Graph tags on affiliate landing page
July 8 2024
Multi-currency support for react billing components and hosted billing
Using our pre-built react components to show subscription info and available plans to customers in your app will now show amounts in their preferred currency to be consistent with the charge authorization page
July 4 2024
Last selected segment is now remembered
Whenever visiting the customer list, the last used segment is automatically selected to allow you to pick up where you last left off
July 1 2024
End-of-period subscription cancel option
As a huge merchant experience improvement, you can now enable the option in Mantle to keep a subscription active after the merchant cancels it in Shopify, until the billing period is over.
July 1 2024
Install / uninstall webhooks on App API
You can now listen for install, uninstall, reinstall, deactivate, and reactivate webhooks on the Mantle App API.
June 28 2024
Option to not roll-over remaining usage charges to next month
If usage cap is reached, normally Mantle will roll those pending charges to the following month. There's now an option to waive any charges higher than the cap.
June 17 2024
Flex billing
Unlock auto plan upgrades, usage thresholds, seamless plan changes, flexible billing cycle and proration rules with flex billing using usage charges to manage monthly subscriptions.
June 16 2024
Export transactions grouped by customer
Total transaction amounts can be exported by customer, grouped by month, and will include city, state and country, if available
June 14 2024
Affiliate payout processing state
Mark manual affiliate payouts as processing so they're in a locked state so the amount does not change while you're making the payment happen
June 14 2024
Global journal entries
You can now add journal entries that apply to all apps in your organization
June 14 2024
Last 30 days revenue field for Hubspot
A last 30 days of revenue field for each customer is now available on each Hubspot contact
June 14 2024
Usage charge trends report
Get an overview of your highest paying customers by aggregate usage charges, as well as broken down by various time periods and compared to previous periods
June 12 2024
Track SASI search terms in Mantle
You can now save and view search term performance for searches found in SASI directly in Mantle from the SASI reporting page
June 10 2024
Manually create customers
Ability to manually create customers in Mantle before they exist in Shopify or Stripe
June 10 2024
Bulk import customer tags
Import CSV of customer tags
June 10 2024
Hidden plans
Plans can now be available to customers but marked as hidden
June 10 2024
Bulk update customer tags via CSV import
You can now bulk set or add tags to customers using the import customer modal from the customers list
June 9 2024
Improved team permissions
Team members can now be designated as Admin, Staff, Customer Support and Sales to restrict what they can do and see within Mantle
June 8 2024
Segment integration - use custom field for userId
Option to Segment integration to use a custom field in Mantle as the Segment userId value so you can more easily match on your customer data struture
June 8 2024
App option to reset usage limit when a customer upgrades/downgrades their plan
When a customer upgrades or downgrades their plan, usage does not normally reset, added option to reset any usage counters when a subscription change happens
June 7 2024
First-time identify webhook
Added webhook that's trigger the first time a customer is identified with the Mantle App API
June 7 2024
Trial expired customer event and webhook
Customer timeline now has a trial expired event and you can subscribe to webhooks for the event.
June 7 2024
Companies
Group customers under one parent company so you can view aggregate revenue data and eventually share billing details and subscriptions between related customers
June 6 2024
AI Assistant can now provide context on the current customer
When viewing a customer, the AI Assistant can now answer questions about the current customer and their timeline of events.
June 5 2024
App API usage reports endpoint improvements
Improvements to usage reports endpoint to return more structured report data and better customer filtering
May 29 2024
Discord integration
Similar to Slack and email notifications, Mantle users can now enjoy notifications to any Discord guild(s) that they are an owner of!
May 29 2024
MRR growth rates
Added a new report to visualize your MRR growth rate over a specified time period
May 28 2024
Added export to payouts report
Export your list of customers with payment amounts and billing statuses that have contributed to a specific Shopify payout period
May 24 2024
Payout customer list
Surfaced a customer list which includes payment amount and billing statuses for a particular Shopify payout period
May 22 2024
SASI reporting for your apps
Some SASI report data is now available within Mantle! View category position history, App Store ratings and review counts from your SASI report
May 19 2024
Affiliate reporting
We're now surfacing important metrics related to your affiliate programs, such as top affiliates by attributed revenue and total commissions paid over a time period
May 17 2024
Mantle AI assistant beta
Ask various questions to Mantle AI. For example, questions like "what is ARPU?" or asking for information about a chart displayed on the screen, such as "what trends do you see in my churn rate?"
May 16 2024
Added export to usage charge report
Export your list of usage and one-time charges, either by individual items or grouped by customer
May 10 2024
List all usage and one-time charges
Charges (usage and one-time) can now be grouped by billing status and type as well as be viewed as a filterable list on the Charges report
May 10 2024
One-time charge events in funnel report
You can now include one-time charge events in a funnel analysis
May 9 2024
Automatically normalize charge currency
When a customer is billed in their preferred currency, Mantle will now normalize the amount to USD to ensure reporting consistency
May 8 2024
Subscription discounts now sync automatically
App subscription discounts will now be pulled automatically from Shopify for merchants who have been identified to Mantle using the API
May 7 2024
Support multiple BigQuery connections
Connect multiple Google Analytics BigQuery projects to Mantle
May 7 2024
Create app changelogs and fetch them with the Mantle API
Users can now create changelog entries for their app(s) in the Mantle admin and expose those changelogs as RSS or JSON feeds on their own website using the Mantle API! You're actually reading a Mantle changelog right now 😎
May 7 2024
Compare two funnels
Users can now compare two funnels to each other, either by specific date ranges or to a specific customer segment
May 6 2024
Merge plans
If you have a lot of duplicate plans, you can use the merge feature to clean them up
May 4 2024
Hourly intervals on reports with "Today" date range
Break reporting metrics down to the hour when viewing reports with the "Today" date range selected.
May 3 2024
Toggle between relative/absolute change on charts
Switch between the relative change over a period to the absolute change over a period by clicking on the %-change field in the top-right of most charts
May 3 2024
Added a minimum plan price option for affiliate commissions
You now have the option to only pay affiliate commissions when a customer subscribes to a plan of a certain price or higher
May 3 2024
Customize affiliate sign-up page based on custom group
You can now apply custom CSS to the affiliate join/signup page based on the affiliate group
May 2 2024
Added "has active test subscription" customer list filter
Filter the customer list on whether or not customers have an active test subscription, for example if you use this for development shops, or to provide temporary discounts, etc
May 1 2024
Lifetime discounts are now reflected in the Mantle reports
Lifetime applied discounts are now included in relevant reports such as MRR, revenue churn, etc
April 29 2024
Manually add missing lifetime discounts to subscriptions
Users can now manually backfill lifetime discounts on active subscriptions by creating a discount in Mantle and then applying it using the "Manage reporting" model in the customer detail
April 27 2024
Multiple Shopify Partner accounts in a single Mantle org
Mantle users can now connect any number of Shopify Partner organizations to a single Mantle organization
April 27 2024
Support for Shopify Themes
Adding Shopify Partner client credentials for a Shopify Partner account with theme sales will now create a new "Theme" app type and sync your historial theme sales for visibility within reports
April 26 2024
Transfer apps between Mantle organizations
Added the ability to transfer applications between Mantle organizations, to retain historical data and settings when selling/acquiring Shopify apps from other Mantle users
April 24 2024
Save custom report filters
You can now save your favorite report filters for later use. Report filters are currently scoped to each report type per organization
April 19 2024
Notifications for activated one-time charges
Send emails and Slack notifications, as well as register webhooks for newly-created one-time charges.
April 19 2024
Affiliate payout / invoice export
Affiliates and partners can export a detailed invoice PDF of individual payouts once they're marked as requested or paid.
April 18 2024
Create one-time charges
Mantle Integrated users can now create one-time charges for specific merchants and send them a confirmation URL to accept the charge
April 18 2024
Email notifications
Added email option for notifications of app activity, subscription, and affiliate events.
April 17 2024
Affiliate event Slack notifications
Added Slack notifications options for affiliate events
April 16 2024
Affiliate payout request
Affiliates can send a request for payment for any pending payout through their affiliate dashboard
April 15 2024
Affiliate payouts export
Export the payouts list to a CSV file
April 14 2024
Improved retention reports
Added subscription retention cohort tables and the ability to view past years of data, in addition to the previous 12 month period.
April 13 2024
Ad campaigns in Traffic Sources report
View performance of Google Ad campaigns in the traffic sources report.
April 9 2024
Billing cycle report (beta)
View a timeline of your customer's upcoming billing periods and the relationship between your app's billing cycle and Shopify billing cycles.
April 4 2024
Most recent subscriptions list
You can now view the most recent subscription for each of your customers and their current billing status, such as trial information and data about when they churned.
April 3 2024
Surface type, detail, and positions added to traffic source report and customers insights
Gain more insight into your app listing traffic with more details of how they reached your listing, such as search ranking when they clicked, category they came from, competitor pages, etc.
March 23 2024
Quick start guide and sample Shopify App
Use our newly released guide and sample app to gain a better understanding of how simple it is to integrate a Shopify application with Mantle. Our sample app uses the latest Shopify CLI Remix template.
March 23 2024
Abandoned charges in funnel report and customer list filter
See how many customers go to the charge authorization page and abandoned it without subscribing, even drill down and see which customers have abandoned and export that list for marketing purposes.
March 22 2024
Updates to customer list
Change which columns are visible on the customer list page. You can now also add custom field columns to the customer list, include them in CSV exports, and filter by them.
March 22 2024
NPM packages @heymantle/client, @heymantle/react, and @heymantle/polaris
Get started with Mantle more quickly by using our new/updated JavaScript libraries, @heymantle/client, @heymantle/react, and @heymantle/polaris.
March 19 2024
Send custom Slack notifications when usage events are triggered
You can now add specific usage events to Slack rule sets and send a message to specified channels when usage events are triggered.
March 18 2024
Added "closed shop" to uninstall reasons
You can now view lost revenue and other metrics which are attributed to customers who have closed their shop. Added as a pivot in Mantle Insights.
March 17 2024
Sales commissions beta
Add "sales" users to customers in your organization. Track revenue, view reports and create payouts to track performance of your sales team and make sure they get paid.
March 12 2024
Affiliate migration from Shoffi
Easily migrate your affiliates, their referrals, and even payment history from your Shoffi account to Mantle Affiliates.
March 8 2024
New heymantle.com
Launched a new website with an overview of Mantle's core features and pre-built components you can use in your own apps.
March 8 2024
Traffic sources report
Users who have connected GA4 + BigQuery can now view details about exactly where their App Store traffic is coming from and how it converts. Pivot on source, medium, search term, referrer and page type.
March 5 2024
Traffic insights
Added pivots on traffic source to Mantle Insights. Pivot on paramters such as visitor language, referrer and more!
March 1 2024
Updated API reference
Overhauled Mantle API reference with more consistent layout, detailed information about each endpoint and it's parameters, better sample responses.
February 28 2024
Trial extensions
Mantle Integrated customers can now extend trials for their customers from the customer detail page.
February 23 2024
Customer timeline comments
Post comments and upload files relevant to your customers.
February 21 2024
LTV, ARPU, subscription churn reports
Added new reporting pages related to subscriptions.
February 19 2024
Usage event report
Mantle Integrated customers can now view usage event reports to track user behavior.
February 16 2024
HubSpot integration beta
Push Mantle data directly to HubSpot.
February 10 2024
New dashboard
Shipped a new home/dashboard with more charts and higher data density.
January 26 2024
Feature entitlement overrides
Mantle Integrated users may now create feature entitlement overrides for individual customers.
January 25 2024
Affiliate webhooks
Listen for event webhooks related to Mantle Affiliates
January 19 2024
Affiliate referral claims
Manually add referrals to affiliates.
January 14 2024
Notification rule sets
Create and configure multiple rule sets to send Slack notifications and webhooks to different destinations
January 14 2024
Custom CSS + HTML on Mantle Affiliate signup
Leverage HTML and CSS in your branded Mantle Affiliate signup page
January 12 2024
Create usage credits with API
Mantle Integrated customers can now create usage credits with the Mantle App API
January 2 2024
Activity report
Added a report to show active user growth over time as well as individual activity related events such as installs, reinstalls, etc.
December 20 2023
Affiliates
Launched a beta version of Affiliates which allows you to set up your own affiliate programs.
December 15 2023
Custom funnel events
Customizable events in marketing funnels for detailed tracking and analysis.
December 12 2023
BigQuery integration
Enhances data analysis and processing capabilities with Google's BigQuery integration.
December 7 2023
Churn report
Detailed report feature analyzing customer churn rates.
December 6 2023
Funnel report
New report type focusing on sales funnel performance and customer journey analysis.
November 22 2023
Customer insights
Enhanced analysis of customer behavior and preferences.
November 9 2023
Shop industry
Insights and data specific to different retail and e-commerce industries.
October 14 2023
Customer segments
Tool for segmenting customers based on criteria to tailor strategies.
September 28 2023
App API webhooks
New API webhooks for integration with third-party apps and services.
September 20 2023
Uninstall report
Analyzes data on app uninstallations to understand customer churn.
September 18 2023
Trial conversions report
Reporting on trial user conversion rates to paid subscribers.
September 14 2023
Smiirl app
Integration with Smiirl app for enhanced user engagement and real-time data visualization.
September 14 2023
Tidbyt app
Launch of integration with Tidbyt app for innovative display solutions.
August 27 2023
Payout summaries + projections
Report feature for detailed summaries and future projections of payouts.
July 22 2023
Slack daily updates
Integration with Slack for daily updates and notifications within the platform.
July 20 2023
Usage events
Tracking and reporting on specific user actions and events in the application.
July 12 2023
Custom customer fields
Allows adding custom fields in customer profiles for better data management.
July 5 2023
Revenue report
New report focusing on detailed revenue analysis and trends.
June 30 2023
Identify endpoint
API endpoint for identifying users to enhance data collection and management.
June 25 2023
View MRR/LTV by plan
Feature to analyze monthly recurring revenue and lifetime value by subscription plans.
June 22 2023
Customer timeline
Timeline view of customers' interaction and transaction history.
June 18 2023
App review and link on customer page
Section for app reviews and links on the customer information page.
June 16 2023
App billing API
New API for efficient management of app billing processes.
June 8 2023
MRR report
Report dedicated to tracking and analyzing monthly recurring revenue.
January 5 2023
Journal
Comprehensive reporting tool for tracking daily business activities and transactions.
Explore Mantle
Reports and analytics
Gain valuable insights into your customers and revenue to help grow your business.
Plans and subscriptions
Create plans with just a few clicks, and have them dynamically appear in your app.
Hosted billing
Create a beautiful and seamless billing experience in minutes with our drag-and-drop page editor.
AI-enhanced analytics
Your AI assistant is available 24/7 to help you uncover insights to make better decisions.
Customer management
View historical events, manage subscriptions, create customer segments, and more.
Affiliate programs
Launch your affiliate program in minutes. Mantle takes care of attribution, payouts, and more.
Integrations
Mantle integrates with your favorite tools, including Slack, HubSpot, Segment, and more.
Email marketing
Automate your email marketing. Send drip campaigns, individual emails, and more.
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Checkout Blocks
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Social Snowball
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Bold Commerce
Got a chance to try @heymantle .. and it’s sooo good 🔥 All the revenue metrics broken down beautifully, plus trials, conversions, funnels and more. Impossible to fit into a single tweet 🤩
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FORSBERG+two
If you don't already have @heymantle - this is the silver bullet we have all been waiting for. It's honestly amazing. EVERY SINGLE Shopify app should be using it.
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Causeway305
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Prakhar
FoxSell
Guess what's the first tool I'm adding for my new app on launch? PS - There's no right answer other than @heymantle. Using this for a few of my clients and f* me if these guys haven't built a beast!
Kunal
Shopify Growth Consultant
Honestly @heymantle has been such an amazing tool for us. If you're a Shopify App dev, you need to check them out.
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DropCommerce
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