What's new
Changelog
April 1 2026
Help Desk ticket count toggle
The Help Desk badge count can now toggle between showing all active tickets or just tickets assigned to you. Configurable via Profile Settings.
April 1 2026
Webhook payload viewer and test sending
Added a webhook activity page under App > API with the ability to view webhook payloads and test sending a webhook.
March 31 2026
@mention notifications across the app
@mentions in customer timelines, deal timelines, tasks, and Help Desk agent messages now trigger email notifications, in-app popups, and notification bell alerts via Engagements. Enabled by default in Profile Settings.
March 30 2026
Dark mode support in Mantle Email
Mantle Email now properly supports dark mode. Previously, emails stayed in light mode even when dark mode was enabled.
March 30 2026
Per-app overrides for sales commission terms
Sales commission terms can now be overridden on a per-app basis, giving more granular control over affiliate payouts across different apps.
March 26 2026
Email grouping in customer timelines
Customer timelines now group related email events together, making it easier to follow email delivery history at a glance.
March 26 2026
Affiliates API endpoints
Affiliates are now available in the App API. The mantle-client and react SDKs have been updated with the new functions.
March 26 2026
Faster email campaign sends
Email sends for large campaigns are now approximately 5-10x faster.
March 25 2026
Email engagement reports
Enhanced delivery and performance tracking within each sent email, as well as a new Email Performance report to better understand cross-email statistics.
March 25 2026
Flow template step names
Flow templates now display descriptive names for each step, explaining their purpose. Previously, steps only showed the condition and actions without context.
March 24 2026
AI agent typing indicator
The Help Desk AI agent now shows a typing indicator while reading and composing a reply. This provides feedback to customers during the several seconds it can take for the AI to respond.
March 23 2026
Mantle Home + Custom Reports
Mantle Home has been redesigned with more information from across Mantle products. Custom Reports allows you to combine blocks from various reports to build custom views.
March 23 2026
Ticket Table: Last Message Column & Column Reordering
Ticket table now supports a "Last Message" column that shows the latest message and sender, with a hover preview for previous messages. Table columns can also be reordered via drag and drop.
March 20 2026
Rate Limit Banner in Flow Activity
Helpful banner added to the flow activity list when multiple failed runs are caused by rate limit errors. The banner explains the issue and works across all resource types.
March 18 2026
Reports UX Overhaul
Major redesign of the reports experience. New sidebar categories replace the previous 4-column layout, ability to favorite reports, "Dashboards" renamed to "Custom Reports" under Reports in the main nav, and a new "Favorite Reports" widget for the home sidebar.
March 18 2026
App Settings Page Redesign
App settings has been moved to a sidebar nav item with a fully redesigned page layout for better scalability. Apple and Google are now shown as coming soon platforms.
March 18 2026
Flow Trigger: Webhook Received
New flow trigger added for the organization resource type: "Webhook Received." Also added create customer and create contact actions.
March 18 2026
Email Campaigns — API & MCP Tools
Full suite of email campaign management endpoints added to the Core API and Growth MCP. Includes creating, updating, sending, scheduling, previewing, and canceling campaigns, plus endpoints for senders, layouts, and delivery stats.
March 17 2026
Liquid Variables in Autoresponders
Chat and email autoresponders now support Liquid template variables, enabling dynamic personalization in automated responses.
March 17 2026
Discount Code Input on Hosted Billing
Customers can now enter discount codes directly on the hosted billing plans page.
Features
You build the product.
Mantle handles the business.
Core features
Reports and analytics
Gain valuable insights into your customers and revenue to help grow your business.
Plans and subscriptions
Manage plans in Mantle, and have them dynamically appear in your app.
Customer management
View historical events, manage subscriptions, create customer segments, and more.
AI-enhanced analytics
Your AI assistant is available 24/7 to help you uncover insights to make better decisions.
Hosted billing
Create a beautiful and seamless billing experience in minutes with our drag-and-drop page editor.
Flex billing
Offer subscriptions that can be automatically upgraded, tiered based on usage metrics, and more.
Advanced features
Email marketing
Send beautiful emails, with zero code required. Send drip campaigns, individual emails, and more.
Flow automations
Create powerful flows to automate your business at every step of the way.
Affiliate programs
Launch your affiliate program in minutes. Mantle takes care of attribution, payouts, and more.
Partnerships
Mantle helps you identify and establish new partnerships to help grow your business.
Intake forms
Collect, tag, and offer discounts to leads and customers with intake forms.
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