The Help Desk AI agent now shows a typing indicator while reading and composing a reply. This provides feedback to customers during the several seconds it can take for the AI to respond.

Mantle Home has been redesigned with more information from across Mantle products. Custom Reports allows you to combine blocks from various reports to build custom views.

Ticket table now supports a "Last Message" column that shows the latest message and sender, with a hover preview for previous messages. Table columns can also be reordered via drag and drop.

Helpful banner added to the flow activity list when multiple failed runs are caused by rate limit errors. The banner explains the issue and works across all resource types.

Major redesign of the reports experience. New sidebar categories replace the previous 4-column layout, ability to favorite reports, "Dashboards" renamed to "Custom Reports" under Reports in the main nav, and a new "Favorite Reports" widget for the home sidebar.

App settings has been moved to a sidebar nav item with a fully redesigned page layout for better scalability. Apple and Google are now shown as coming soon platforms.

New flow trigger added for the organization resource type: "Webhook Received." Also added create customer and create contact actions.

Full suite of email campaign management endpoints added to the Core API and Growth MCP. Includes creating, updating, sending, scheduling, previewing, and canceling campaigns, plus endpoints for senders, layouts, and delivery stats.

Chat and email autoresponders now support Liquid template variables, enabling dynamic personalization in automated responses.

Customers can now enter discount codes directly on the hosted billing plans page.

There is now an option to have affiliate payouts be processed automatically.

Chat welcome messages now support Liquid template variables.

Tickets now support custom actions with template URLs for quick access to external tools.

Transactions table now includes a Billed On column with filtering. The export respects this filter.

Change history now shows attribution (who made changes) and source type (GitHub sync, import, translation, AI, etc.). Added missing history records for core API, MCP, and agent updates.

MCP access is no longer restricted to Advanced+ plans and is now available on all plans.

Account owners can now collect an ongoing management fee after their commission period expires.

Mantle's support widget is now integrated into the Mantle dashboard for superuser accounts with automatic authentication and ticket tagging.

Customer replies now set status to Open, agent replies set it to Pending. Resolved is for completed conversations.

New status card for manual and scheduled email sends showing send progress and results. Track what's happening with your email sends at a glance.