Notifications

Configure notifications for near real-time updates on growth, revenue and operational events. Notifications can be sent directly to your preferred destination, whether it be webhooks or a Slack channel. Notifications are categorized into three main groups:

1. Activity notifications: Events related to customer activity, such as new installs, uninstalls, reactivations, and Shopify App Store reviews.
2. Subscription notifications: Events related to subscription changes, such as new subscibers, upgrades and cancelations.
3. Other notifications: Events related to other activities, such as comments or uploaded files added to a customer’s timeline within Mantle.

Configuring notifications

Notifications are configured using notification rule sets. A rule set is a collection of rules which define what event(s) trigger a notification, as well as their destination. You can configure each rule set to send notifications to either Slack channels or webhooks. To create or edit a rule set, navigate to Settings -> Notifications and click either Add rule set or Edit on an existing rule set.

Supported destinations

Slack

Category	Events
Activity notifications	Customer installed/uninstalled/reinstalled app
	Shop deactivated/reactivated
	Customer reviewed app
	Approaching/updated capped usage limit
	Usage charge exceeds limit
Subscription notifications	Customer subscribed/unsubscribed to plan
	Plan changes (upgrades, downgrades, resubscriptions)
	Subscription frozen/unfrozen
Other notifications	Comment added to customer timeline
	Daily reports

Webhooks

Includes all activity and subscription notifications, as well as events related to Mantle Affiliates.

Category	Events
Affiliate notifications	Affiliate requested to join a program
	Affiliate join request approved/denied
	Affiliate joined a program
	Affiliate referred a customer
	Affiliate requested referral

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When you’re ready to move on, add your Shopify App Store listing URL to sync additional information about your app from the Shopify App Store.